CASE STUDY Implementation of a Centralized LMS for a Global Distributor of Electronic Components

Implementation of a Centralized LMS for a Global Distributor

Subject

Implementation of a Centralized Learning Management System (LMS). This client is a global distributor of electronic components and solutions that provides services to more than 1.3 million customers worldwide. The company has a workforce of over 6,700 employees, spread across four regions – Europe, India, Asia, and the USA. The company faced a challenge in managing the training and development needs of its employees across four regions. Our client requested to implement a Learning Management System (LMS) to provide a centralized platform for managing employee training and development. The LMS would ensure that employees across all regions had access to the same training and development opportunities, with consistent quality and messaging. The company partnered with eConsulting’s team Cornerstone OnDemand (CSOD), a leading provider of cloud-based learning and talent management software solutions, to implement the LMS system across all regions.

Scope of work:

The project involved the following components:

• CSOD LMS module implementation;

• Business Consulting – Business Process Alignment (BPA);

• Single Sign-On (SSO);

• Inbound Data Feed / Edge Import – Organizational Unit (IDF User/OU);

• Learning Data Load – Learning (HDLL) & Content and Meta Data Load – Learning (MDLL);

• MS Teams Integration;

• GDPR – Data Retention Management Implementation;

• Dedicated Admin Training;

• Outsourced Administration (OA), including TTI/Mouser Test Script Authoring. 

Result:

The implementation of the LMS system resulted in the following benefits:

• A centralized platform for managing employee training and development across all regions

• Consistent quality and messaging across all training and development initiatives

• Improved efficiency and cost savings through the automation of training and development processes

• Improved data visibility and reporting capabilities, enabling better decision-making

• Improved compliance and regulatory adherence through GDPR implementation.

Thanks to eConsulting our client successfully implemented the LMS system across all regions, providing a centralized platform for managing employee training and development. The implementation of the LMS system resulted in improved efficiency, cost savings, and compliance, enabling our client to provide consistent quality and messaging across all training and development initiatives. 

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