CASE STUDY Implementation of the Cornerstone LMS for a Prominent Multinational Healthcare Client

Implementation of the Cornerstone LMS for a Prominent Multinational Healthcare Client


Our engagement involved the implementation of the Cornerstone Learning Management System (LMS) for a prominent multinational healthcare client. This client operates an extensive network of hospitals across Europe and India, playing a vital role within European healthcare groups while extending its footprint across 12 countries globally, encompassing 26 hospitals. Offering a comprehensive array of healthcare services, from hospitals and cancer institutes to specialty care facilities, Fertility Centers, and diagnostic labs, our client presented the unique challenge of diverse subsidiaries operating without standardized Learning and Development processes.

Scope of work

As a prerequisite to the implementation, eConsulting provided Business Process Alignment which helped the company’s organization understand their needs and standardize the Learning and Development related processes. The initial phase saw the successful introduction of the Cornerstone LMS in Ukraine. Building on this pilot, subsequent rollouts were executed. Presently, the Cornerstone LMS is fully operational across our healthcare client’s sites in over 10 countries, serving a user base exceeding 30,000 individuals.


The implementation of the Cornerstone LMS system yielded several noteworthy benefits for our healthcare client:

  1. Centralized Training and Development Management: The LMS provided a centralized platform for the streamlined administration of employee training and development initiatives, ensuring consistency across all regions.
  1. Consistent Quality and Message: standardization through the LMS has led to consistent quality and message across all training and development programs, improving the overall learning experience.
  1. Enhanced Data Visibility and Reporting: Our solution empowered the client with improved data visibility and robust reporting capabilities. This data-driven approach enables more informed decision-making processes.
  2. Compliance and Regulatory Adherence: The implementation included measures to ensure compliance with GDPR regulations, strengthening our client’s ability to adhere to regulatory requirements and safeguard sensitive data.

In summary, the successful implementation of the Cornerstone LMS has significantly enhanced the efficiency and effectiveness of our healthcare client’s Learning and Development processes, facilitating a harmonized approach across their diverse operations. This achievement underscores our commitment to delivering value-driven solutions tailored to our clients’ unique needs and challenges.


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